Support

There is minimum support provided by email at: support@zooml.com.

THE WEBSITE IS CURRENTLY AT ALPHA RELEASE QUALITY. PLEASE USE ACCORDINGLY.

Common Problems and Fixes

1. Keyboard is disabled: This happens when you are in Modeler and switch to a different application (other than the browser) then switch back.
   Fix: Press and release the alt key. Key input should resume.
2. Modeler displays only a gray area on startup: The problem seems to occur when there is another browser window already running a Flash Player application.
   Fix: Place the cursor in the browser's address box and press F5 to reload the page. May need to do this several times.